At krikey, we believe gaming should always be fun — never stressful, never harmful. Responsible gaming is not just a policy for us, it is a genuine commitment. We have built tools, resources, and support systems directly into the krikey platform so every player can enjoy the experience safely and on their own terms.
Our Commitment
Krikey is built for entertainment. Every game on our platform — from Zuma Dragon to Ocean Lord — is designed to give you a great time. But we also know that for some people, gambling can become more than just a game. That is why responsible gaming sits at the very heart of how krikey operates.
We are not here to lecture you. We are here to make sure you always have the tools and information you need to keep your krikey experience positive. Whether you want to set a daily deposit limit, take a short break, or step away from the platform entirely for a while, krikey makes it easy to do that — no questions asked, no delays.
Responsible gaming at krikey means treating every player as an adult who deserves honest information and real control over their own experience. We monitor gameplay patterns across the platform and our support team is trained to identify signs of problem gambling early. If we ever have concerns about a player's behaviour, we will reach out — because we genuinely care about the people who play on krikey.
The golden rule at krikey is simple: only gamble with money you can afford to lose, and only play for as long as it stays fun. The moment it stops being fun, it is time to use one of our responsible gaming tools — or reach out to our support team at [email protected].
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or speak to someone.
Protection Tools
These responsible gaming tools are built directly into your krikey account. You can activate any of them at any time — instantly, with no waiting period.
Set a daily, weekly, or monthly cap on how much you deposit into your krikey account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Raising it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing over a set period. Krikey will automatically stop you from placing further bets once your loss limit is hit. This tool is one of the most effective ways to keep your krikey sessions within a budget you are happy with.
Set a maximum session length so krikey automatically logs you out after a defined period of play. You can also enable reality check reminders that pop up at regular intervals to let you know how long you have been playing and how much you have spent during that session.
Need a short break from krikey? A cool-off period lets you pause your account for a defined time — from 24 hours up to six weeks. During this period you cannot log in, deposit, or place bets. It is a great option if you feel like you need a breather without committing to a longer exclusion.
If you feel your gambling is becoming a problem, self-exclusion lets you close your krikey account for a minimum of six months or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing from krikey. This is a serious tool and we take it seriously.
Our support team is available around the clock at [email protected]. If you are worried about your gambling, or about someone else's, please reach out. Our team is trained in responsible gaming and will treat your situation with complete confidentiality and genuine care.
Step by Step
Activating your responsible gaming tools on krikey takes less than two minutes. Here is how to do it from your account dashboard.
Visit krikey.live and log in using your registered email and password. If you do not have an account yet, you can register in minutes.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section in your account settings. All available tools — deposit limits, loss limits, session limits, cool-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred settings, and confirm. Most tools take effect immediately. Changes that increase limits require a 24-hour review period.
If you cannot find a tool or need help setting it up, contact our support team at [email protected]. We will walk you through it personally.
Warning Signs
Problem gambling can develop gradually. Knowing the warning signs early makes it much easier to get back in control. These are the most common signs that gambling may be becoming a problem.
Placing bigger bets to try to win back money you have already lost is one of the clearest signs of problem gambling. It rarely works and usually makes things worse.
Spending much longer playing than you intended, or losing track of how much time has passed, is a sign that gambling may be taking over more of your life than is healthy.
If you feel the need to hide how much you are gambling from family or friends, or feel defensive when the topic comes up, that is worth paying attention to.
Using gambling as a way to cope with stress, anxiety, boredom, or difficult emotions is a pattern that can quickly become harmful. Krikey is for entertainment, not escape.
Full Policy
Krikey is strictly an 18+ platform. We verify the age and identity of every player during the registration process. Players who cannot verify their age will not be permitted to deposit or play. We use industry-standard identity verification technology to ensure that no one under the age of 18 can access the krikey platform. If we discover that a player has provided false information about their age, their account will be closed immediately and any funds returned.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has accessed krikey, please contact us immediately at [email protected].
Krikey actively monitors player behaviour across the platform. Our responsible gaming team reviews patterns such as sudden increases in deposit amounts, extended session lengths, frequent loss-chasing behaviour, and rapid changes in betting patterns. When our team identifies a player who may be at risk, we will reach out proactively to offer support and information about our responsible gaming tools.
We do not wait for players to come to us. Responsible gaming at krikey is an active, ongoing process — not just a page on our website. Our team takes this responsibility seriously and treats every player interaction with care and confidentiality.
Krikey does not target marketing at vulnerable players or those who have self-excluded. Players who have activated a cool-off period or self-exclusion will be removed from all marketing communications immediately. We do not use aggressive or misleading marketing tactics, and all our promotional materials include clear responsible gaming messaging and the 18+ requirement.
Krikey holds player funds in segregated accounts, separate from our operational funds. This means your deposited balance is protected at all times. We do not offer credit to players, and we do not encourage players to deposit more than they are comfortable with. Our deposit limit tools are designed to help you stay within a budget that works for you.
Every member of the krikey support team receives regular training in responsible gaming. This includes how to identify signs of problem gambling, how to have sensitive conversations with players who may be struggling, and how to connect players with the right tools and external support resources. We take our duty of care to players seriously at every level of the organisation.
Common Questions
Krikey is designed to be enjoyed responsibly. Join thousands of players who use our platform safely every day — with full control over their experience, their limits, and their time.
18+ only. Gambling involves risk. Please play responsibly. If gambling stops being fun, use our tools or contact [email protected].